Privacy Policy

Effective Date: 01 August 2024

At Organiche® – Live Better, Live Organic we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, organiche.fr. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number when you register on the site, place an order, subscribe to our newsletter, or interact with other site features.

Payment Information We collect payment information to process your orders. This information includes billing address, credit card number, and other financial data necessary to process payments.

Non-Personal Data We may also collect non-personal information about you, such as your IP address, browser type, operating system, and usage data, which cannot be used to identify you personally.

2. How We Use Your Information

We use the information we collect in the following ways:

To process transactions and manage your orders
To send you order confirmations and updates
To respond to customer service requests and support needs
To send periodic emails (if you have opted in to receive them)
To improve our website and marketing efforts
To detect and prevent fraud and abuse on our website
To comply with legal obligations

3. Legal Basis for Processing Personal Data

Under GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal bases:

Contractual Necessity: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests, and these interests are not overridden by your rights.
Consent: Where you have given consent to the processing of your data for one or more specific purposes.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to use your personal data, we will remove it from our systems and records or take steps to anonymize it.

7. Cookies

We use cookies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly.

8. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

9. Your Rights

Under GDPR, you have the following rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within one month.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

12. Complaints

If you believe that we have infringed your rights, you have the right to lodge a complaint with a supervisory authority. For more information, please contact your local data protection authority.

13. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights, please contact us at:

Organiche® – Live Better, Live Organic

Email: contact@organiche.fr

Address: Rue de Geneve, 68300 Saint Louis, France